Privacy policy

🛡️ Privacy Policy

Last updated: October 2025

Welcome to Halpix (“we”, “our”, “us”).
Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit halpix.eu, make a purchase, or interact with our services.

1. 📦 Information We Collect

We collect personal data necessary to process your order and improve your experience, including:

  • Name and surname

  • Delivery address

  • Email address

  • Phone number

  • Device, browser, and usage data (via cookies and analytics tools)

We do not collect sensitive information unless required by law.

2. 🎯 How We Use Your Information

We use your data to:

  • Process, fulfill, and deliver your orders

  • Communicate with you about purchases, support, and updates

  • Improve our website, products, and services

  • Send marketing or newsletter content (only with your consent)

  • Comply with tax, accounting, and legal obligations

3. 🤝 Sharing Your Information

We may share limited information with trusted service providers who help us run our business, such as:

  • Shopify (store platform and hosting)

  • Payment processors (Stripe, PayPal, Shopify Payments)

  • Delivery partners (postal and courier services)

  • Analytics tools (Google Analytics / GA4)

  • Marketing platforms (Meta Pixel, email marketing services)

Each partner is GDPR-compliant and processes your data securely.
We never sell or rent your personal data.

4. 🌍 International Data Transfers

Some partners (like Shopify, Meta, and Google) may store data outside the EEA.
In these cases, we ensure protection through Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent legal mechanisms.

5. 🍪 Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enable essential site functions (shopping cart, checkout)

  • Analyze traffic and performance

  • Offer personalized content and ads

You can manage or disable cookies at any time through your browser settings.
Marketing and analytics cookies are used only with your consent.

6. 🔒 Data Security and Retention

We apply technical and organizational security measures to keep your data safe from unauthorized access, loss, or misuse.

We store personal data for:

  • 3 years after your last purchase or interaction, unless the law requires longer retention.

  • Marketing data is kept until you withdraw your consent or unsubscribe.

7. 👶 Children’s Privacy

Although some of our products are designed for children, our website and data collection are intended for adults (18+).
We do not knowingly collect personal data directly from children under 13.
If you believe a child has provided us their data, please contact us, and we will remove it promptly.

8. ⚖️ Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent for marketing communications

  • Request a copy of your data (data portability)

To exercise your rights, contact us at:
📧 hello@happyall.eu

We respond to all requests within 30 days.

9. 📍 Data Controller

Halpix / HappyAll OÜ
Estonia
📧 hello@happyall.eu

If you believe your data has been handled improperly, you can also contact your local Data Protection Authority (DPA).

10. 🔄 Updates to This Policy

We may update this Privacy Policy occasionally to reflect new practices, technologies, or legal requirements.
The latest version will always be available at:
👉 https://halpix.eu/policies/privacy-policy

✨ Thank you for trusting Halpix!
We’re committed to protecting your privacy and ensuring every visit to our store is safe, transparent, and joyful.